According to the news, sometime in February, 2007, it will be illegal to be rude in the Capital of the People's Republic of China, Beijing.
It appears that the residents of Beijing will no longer tolerate "attitude" problems from workers in their marketplaces and other areas of service to the public.
Being rude is a form of anger. This is a way that anger can manifest itself, as it shows an inability to effectively communicate during times of stress or personal problems. Being rude in the workplace can be a sign that an individual dislikes their job. Being rude in the workplace to other workers or to a customer may also signal that unwanted personal problems haven't been resolved. You may just happen to be the person that is the recipient of unresolved anger.
Being rude can be infectious. Someone is rude to you and your rude response, in turn, affects that person and perhaps that person affects someone else....and so on and on. This is how anger and a rude "attitude" can grow.
If you, too, are becoming rude and angry, it's time to change.
Call Karen Golob at Anger Management Services, 310-276-1342 - or email info@anger411.com